Got a 2017 MacBook Air from a friend. On first boot, it said “update failed.”
Tried Internet Recovery to install a fresh copy of Monterey (formatted the drive and everything). It would get to ~10 minutes left, then fail.
Next, I made a bootable High Sierra installer on my old MacBook Pro — that worked fine. From there, I tried upgrading to Monterey… still failed.
Created a bootable Monterey installer from the Mac App Store image — same failure (screenshot in post).
Eventually, I managed to get it up to Mojave, but that’s it. No Catalina, no Big Sur, no Monterey. Just Mojave forever, apparently.
Anyone run into this before or know why it’s happening?
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